The Reliable Pet Company The Reliable Pet CompanyNatural · Eco · Holistic

Our story

The Reliable Pet Company is me

I'm a Registered Veterinary Nurse and, by day, a hospital manager at a multidisciplinary referral hospital in Hampshire. The Reliable Pet Company is my passion project — born from a love of dogs and a belief that pets deserve natural, thoughtfully chosen treats, with a holistic approach: giving them the opportunity to exhibit natural behaviours and use their instincts and brains, with treats and toys.

Alongside my full-time role I do a little pet sitting and the occasional solo dog walk, and I'm now bringing my curated range of natural treats to local markets and to you online. I'm starting with dogs — my first love — and embracing cats, small furries and birds, building towards hand-picked, curated gift boxes for every kind of pet. If there's something you want that you can't find, get in touch — we'll work together to give your pet their own personalised treat experience, whatever the species.

I endeavour to fulfil orders within 5 to 7 days and I have two days a week for posting orders. This is so I can manage the business commitments without impacting on my full time role as a Hospital Manager/Veterinary Nurse. However, if an item is one I have to source or if there is some personalisation required, this may take longer. Please let me know if there is a deadline date that this order is needed for and I will do all I can to achieve this for you.

— Jo Lee

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What I stand for

Eight words I won’t compromise on

ReliableResponsibleTrustworthyAttentiveSustainableEco-friendlyNaturalCompassionate